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Compliments and Suggestions

We always try to provide the very best service possible, so we are always looking for ways to understand which parts of our service patients think are really good, and which parts of our service patients feel could be improved. We take all feedback very seriously. It’s important we know about the good bits as well as the not so good bits, so we know what to do more of and what we need to change. We are just human beings like everyone else – it’s nice to know when we are doing well and patients appreciate us! And when things aren’t right, we’ll do our best to make it better.

Please click on one of the links below to give feedback (you’ll be redirected to the feedback part of the NHS Choices website, which is where you’ll find our response to your comments).

Great Horton Surgery (Cousen Road)

Wibsey Surgery (Smith Avenue)

Buttershaw Surgery (Royds)

Sometimes you may unfortunately feel the need to make a more formal complaint about our service and a copy of our complaints leaflet can be found here: Complaints Procedure Leaflet

In addition, we have suggestion boxes in all of our waiting rooms. If you leave your name and address we’ll do our best to respond to your suggestions. We really do want to hear what you think.

Many thanks – Dr David Tatham, Partner, The Ridge


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