Our Values

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Our Values influence the way we work

Everyone is welcome. We are approachable, helpful and kind with a Yorkshire sense of humour.

Passionate about people. We show compassion, listen, and understand that people have different needs.

Transparent and honest. We are staight-forward. We treat everyone with respect and promote equality.

Always looking ahead. We strive to lead the way with better, more efficient ways of working.

Together we learn and grow. Every individual plays a crucial part in the success of the Ridge as a whole.

Apply on three levels, in relation to our: Patients, Staff and Practice.

Our Patients – the people we treat and serve our values apply to how we behave with our patients

Our Staff – the team members we nature our values apply to how colleagues treat one another

Our Practice – the Ridge as a sustainable business our values apply to how the ridge is run and managed

Friendly

Patients: I smile. I accept people as they are and am enthusiastic about helping people.

Staff: We build good relationships and have a laugh with each other.

Practice: The Ridge is an inviting, welcoming and inclusive place for all.

Caring

Patients: I want to make a positive difference to people’s lives.

Staff: We support one another, show gratitude and give thanks.

Practice: The Ridge cares about diversity and reflecting the community we serve.

Open

Patients: I can always be trusted to tell the truth and listen without judgement.

Staff: We are always learning and don’t have all the answers.

Practice: The Ridge is committed to clear, two-way communication.

Innovative

Patients: I actively look for ways to make patients’ experiences better.

Staff: We are role models. We welcome and adapt quickly to change.

Practice: We work collaboratively to shape a future practice which works for everyone.