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Our Values
Our Values influence the way we work
Our Values
Apply on three levels, in relation to our: Patients, Staff and Practice.
Our Patients – the people we treat and serve our values apply to how we behave with our patients
Our Staff – the team members we nature our values apply to how colleagues treat one another
Our Practice – the Ridge as a sustainable business our values apply to how the ridge is run and managed
Friendly
Friendly
Patients: I smile. I accept people as they are and am enthusiastic about helping people.
Staff: We build good relationships and have a laugh with each other.
Practice: The Ridge is an inviting, welcoming and inclusive place for all.
Caring
Caring
Patients: I want to make a positive difference to people’s lives.
Staff: We support one another, show gratitude and give thanks.
Practice: The Ridge cares about diversity and reflecting the community we serve.
Open
Open
Patients: I can always be trusted to tell the truth and listen without judgement.
Staff: We are always learning and don’t have all the answers.
Practice: The Ridge is committed to clear, two-way communication.
Innovative
Innovative
Patients: I actively look for ways to make patients’ experiences better.
Staff: We are role models. We welcome and adapt quickly to change.
Practice: We work collaboratively to shape a future practice which works for everyone.
